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Citizens Bank International

Class A — Commercial BankPrivateDeposit guaranteed

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Branches
ATMs
32
Products
Asar 2083
Effective

Rates at a glance

Base rate
8.19%
Best FD
4.05%
Best savings
3.75%
Home loan from
7.99%

Deposit rates

ProductTypeTenorDepositorRate p.a.
Fixed DepositFixed2yr+individual4.05%
Fixed DepositFixed1yr–2yrindividual3.85%
Remittance SavingsRemittanceindividual3.75%
Fixed DepositFixed5yr+institutional3.50%
Fixed DepositFixed6mo–1yrindividual3.50%
Fixed DepositFixed3mo–6moindividual3.35%
Fixed DepositFixed3yr–5yrinstitutional3.00%
Normal SavingsNormal Savingsindividual2.75%
Fixed DepositFixed2yr–3yrinstitutional2.75%

Loan rates

ProductEffective rateBasePremium
Home Loan (fixed, up to 5 yrs)7.99% (fixed)8.19%
Home Loan (fixed, 5-10 yrs)8.49% (fixed)8.19%
Home Loan (fixed, 10+ yrs)8.99% (fixed)8.19%
Home / Equipment / Mortgage Loan (floating)8.19%
Private Vehicle Loan (fixed, up to 5 yrs)9.50% (fixed)8.19%
Private Vehicle Loan (fixed, 5-10 yrs)10.00% (fixed)8.19%
Bike / Auto Loan (fixed, up to 5 yrs)10.50% (fixed)8.19%
Auto Loan (floating)8.19%
Commercial Vehicle / Auto Loan (fixed, up to 5 yrs)10.00% (fixed)8.19%
Commercial Auto Loan (floating)8.19%
Citizens Margin Lending Facility (loan against shares)8.19%
Gold Loan (floating)8.19%
Personal/Consumer Fast Track Loan (fixed, up to 5 yrs)10.00% (fixed)8.19%
Personal/Consumer Fast Track Loan (fixed, 5-10 yrs)10.50% (fixed)8.19%
Personal Maintenance Loan (fixed, up to 5 yrs)10.50% (fixed)8.19%
Fast Track / Bike Loan (floating)8.19%
Education Loan (fixed, up to 5 yrs)9.50% (fixed)8.19%
Education Loan (fixed, 5-10 yrs)10.00% (fixed)8.19%
Education Loan (floating)8.19%
SME/MSME General Term Loan (floating)8.19%
Easy Business Loan (fixed, initial 2 yrs)8.50% (fixed)8.19%
Easy Business Loan up to Rs 2.5M (floating)9.19%–9.19%8.19%+1.00%–1.00%
SME Working Capital Loan (fixed, up to 5 yrs)9.00% (fixed)8.19%
Corporate Working Capital / Cash Credit (floating)8.19%
Corporate Term Loan (floating)8.19%
Agriculture / Enterprise Loan (floating)8.19%
Citizens Mortgage Overdraft Line (floating)8.19%

Cards

CardNetworkAPRAnnual feeGrace days
Visa Credit Card (Domestic) visa45
Visa Credit Card (USD) visa45

Products & Services

Deposits

10
Citizens Saral Bachat Khata

A basic, low-minimum-balance savings account for all individual Nepali citizens.

  • Minimum balance NPR 100
  • Interest 6.03% p.a. (rate varies)
  • Interest on daily balance, paid quarterly
  • NPR 100 credited by bank per NRB circular
  • Eligibility: individual Nepali citizens
Citizens Talab Bachat Khata

A zero-balance salary account for working professionals with bundled insurance.

  • Zero minimum balance
  • Interest 7.40% p.a. (rate varies)
  • Medical insurance up to NPR 25,000 (hospitalization)
  • Accidental death insurance up to NPR 300,000
  • Designed for salaried professionals
Citizens Smart Bachat Khata

A digital, eco-friendly savings account aimed at millennials and tech-savvy users.

  • Zero minimum balance
  • Interest 2.75% p.a. (rate varies)
  • Fully digital, paperless eco-friendly product
  • Targeted at young / tech-savvy customers
Citizens Samrakshit Bachat Khata

A savings account with a higher minimum balance and rate.

  • Minimum balance NPR 1,000
  • Interest 2.80% p.a. (rate varies)
Citizens Sharedhani Bachat Khata

A savings account exclusively for the bank's shareholders.

  • Minimum balance NPR 100
  • Eligibility: bank shareholders
  • Free NPR debit card (Nepal, India, Bhutan)
  • No restriction on withdrawal amount
  • No charge on inward remittances
Citizens Matribhumi Bachat

A savings account for Nepalese citizens residing or going abroad for employment.

  • No fixed minimum balance
  • No restriction on withdrawal amount
  • Eligibility: Nepalis abroad / going abroad (valid visa)
Citizens International Remittance Saving Account

A savings account designed for individuals receiving international remittances.

Citizens Bishesh Bachat Khata

A savings deposit account.

  • Minimum balance around NPR 100 (verify)
Citizens Mofashal Bachat Khata

A savings account oriented toward rural/semi-urban customers.

Citizens Hamro Karnali Bachat Khata

A region-focused savings account for the Karnali area.

Loans

11
Citizens Home Loan

Financing for purchase, construction, renovation or extension of residential property.

  • For purchase/construction/renovation of home or apartment
  • Eligibility: salaried or self-employed Nepali citizens
  • Borrower age 18 to 75 at loan maturity
  • Self-employed: business operating min. 2 years
  • Mortgaged property must have motorable road access
  • Third-party collateral not accepted
Citizens Auto Loan

Financing for purchase of private or commercial vehicles.

  • Eligibility: salaried or self-employed Nepali citizens
  • Borrower age 18 to 65 at maturity
  • Commercial operators need 2 years' experience
  • For private and commercial vehicles
Citizens Pay Day Loan

A digital instant short-term loan offered via the Citizens Smart mobile app.

  • Loan amount up to NPR 200,000
  • Repay full amount within one month
  • Collateral-free and paperless
  • Apply via Citizens Smart mobile app
  • Eligibility via Decision Analytics credit scoring
  • For payroll/salary and savings account holders
Citizens Gold Loan

An over-the-counter loan against gold jewellery or bullion.

  • Against gold/ornaments of 22 or 24 carats only
  • Borrower age 21 to 65 at maturity
  • Easy documentation, across-the-counter process
  • For contingent/productive financial needs
Citizens Bina Dhito Karja

A collateral-free loan for personal or professional financial needs.

  • Collateral-free (no security required)
  • For personal or professional requirements
  • Interest up to ~10.50% p.a. (rate varies)
Citizens Education Loan

Financing for meritorious students pursuing higher education in Nepal or abroad.

  • Finances higher (professional/technical) education
  • Covers studies in Nepal and abroad
  • Covers up to ~80% of expenses (verify)
Citizens Fast Track Loan (CFTL)

A loan aimed at uplifting living standards of underprivileged families.

Subsidized Loan

Government-concessional loans for targeted groups such as women entrepreneurs and returnee migrants.

  • Concessional / interest-subsidized loans
  • For youth, women entrepreneurs, returnee migrants, Dalits, others
Citizens One Zone One Product

A loan scheme promoting local resources, skills and people.

  • 14 product variants promoting local resources
  • Supports local skills and community involvement
Citizens Agriculture & Enterprise Loan

Financing for agriculture and enterprise activities.

Consortium Financing

Large-scale financing arranged jointly with other banks.

Cards

3
Visa Debit Card (NPR)

A rupee debit card usable on Visa and NEPS networks in Nepal and India.

  • Works on Visa and NEPS ATM/POS networks
  • Usable in Nepal and India
  • Cash withdrawal, balance enquiry, mini statement, POS purchase
  • PIN change supported
  • Card validity 5 years
  • Usable 24/7, 365 days
Visa Debit Card (USD)

A US-dollar debit card accepted worldwide on the Visa network.

  • Accepted at Visa terminals worldwide
  • Linked to a USD account at Citizens Bank
  • Available to Nepali citizens and foreign nationals
Visa Credit Card (Domestic)

A secured domestic Visa credit card for payments in Nepal, India and Bhutan.

  • Accepted in Nepal, India and Bhutan
  • Usable at Visa merchants and ATMs
  • Secured / convenient payment mode

Digital & e-services

2
Citizens Smart (Mobile Banking)

The bank's mobile banking app offering payments, transfers and account management.

  • Available on Android and iOS
  • View balance and last 5 transactions
  • Fund transfer via fonePay network
  • QR payments and bill payments (utilities, NTC, etc.)
  • Mobile top-up and cable TV recharge
  • Instantly stop debit/credit cards
  • Instant debit/credit transaction notifications
Internet Banking (e-Bank)

Web-based banking portal for account access and transactions.

  • Online access to accounts
  • Available at ctznbank.com.np

Remittance

1
Citizens Remit

The bank's domestic and international remittance disbursement service.

  • Web-based technology with instant updates
  • Tie-ups with international remittance companies
  • Partnerships with Nepalese remittance companies
  • Thousands of cash payout locations nationwide
  • Dedicated remittance department

Trade Finance

1
Trade Finance Services

Trade finance facilities including letters of credit and guarantees for businesses.

Other

2
Gold & Silver Trading

Buying and selling of gold and silver offered by the bank.

Branchless Banking

Agent-based banking reaching rural areas through branchless banking points.

  • 97+ branchless banking locations
  • Extends banking to remote/rural areas

Digital & e-services

Internet banking
Fonepay QR
connectIPS
RTGS
Locker
Demat / DP
C-ASBA (IPO)
Trade finance (LC)

Deposit and loan rates effective Asar 2083, aggregated from the bank's published disclosures; card figures are indicative. Confirm with the bank before applying.