Rates at a glance
Deposit rates
| Product | Type | Tenor | Depositor | Rate p.a. |
|---|---|---|---|---|
| Fixed Deposit | Fixed | 2yr+ | individual | 4.05% |
| Fixed Deposit | Fixed | 1yr–2yr | individual | 3.85% |
| Remittance Savings | Remittance | — | individual | 3.75% |
| Fixed Deposit | Fixed | 5yr+ | institutional | 3.50% |
| Fixed Deposit | Fixed | 6mo–1yr | individual | 3.50% |
| Fixed Deposit | Fixed | 3mo–6mo | individual | 3.35% |
| Fixed Deposit | Fixed | 3yr–5yr | institutional | 3.00% |
| Normal Savings | Normal Savings | — | individual | 2.75% |
| Fixed Deposit | Fixed | 2yr–3yr | institutional | 2.75% |
Loan rates
Cards
| Card | Network | APR | Annual fee | Grace days |
|---|---|---|---|---|
| Visa Credit Card (Domestic) | visa | — | — | 45 |
| Visa Credit Card (USD) | visa | — | — | 45 |
Products & Services
Deposits
10Citizens Saral Bachat Khata
A basic, low-minimum-balance savings account for all individual Nepali citizens.
- Minimum balance NPR 100
- Interest 6.03% p.a. (rate varies)
- Interest on daily balance, paid quarterly
- NPR 100 credited by bank per NRB circular
- Eligibility: individual Nepali citizens
Citizens Talab Bachat Khata
A zero-balance salary account for working professionals with bundled insurance.
- Zero minimum balance
- Interest 7.40% p.a. (rate varies)
- Medical insurance up to NPR 25,000 (hospitalization)
- Accidental death insurance up to NPR 300,000
- Designed for salaried professionals
Citizens Smart Bachat Khata
A digital, eco-friendly savings account aimed at millennials and tech-savvy users.
- Zero minimum balance
- Interest 2.75% p.a. (rate varies)
- Fully digital, paperless eco-friendly product
- Targeted at young / tech-savvy customers
Citizens Samrakshit Bachat Khata
A savings account with a higher minimum balance and rate.
- Minimum balance NPR 1,000
- Interest 2.80% p.a. (rate varies)
Citizens Sharedhani Bachat Khata
A savings account exclusively for the bank's shareholders.
- Minimum balance NPR 100
- Eligibility: bank shareholders
- Free NPR debit card (Nepal, India, Bhutan)
- No restriction on withdrawal amount
- No charge on inward remittances
Citizens Matribhumi Bachat
A savings account for Nepalese citizens residing or going abroad for employment.
- No fixed minimum balance
- No restriction on withdrawal amount
- Eligibility: Nepalis abroad / going abroad (valid visa)
Citizens International Remittance Saving Account
A savings account designed for individuals receiving international remittances.
Citizens Bishesh Bachat Khata
A savings deposit account.
- Minimum balance around NPR 100 (verify)
Citizens Mofashal Bachat Khata
A savings account oriented toward rural/semi-urban customers.
Citizens Hamro Karnali Bachat Khata
A region-focused savings account for the Karnali area.
Loans
11Citizens Home Loan
Financing for purchase, construction, renovation or extension of residential property.
- For purchase/construction/renovation of home or apartment
- Eligibility: salaried or self-employed Nepali citizens
- Borrower age 18 to 75 at loan maturity
- Self-employed: business operating min. 2 years
- Mortgaged property must have motorable road access
- Third-party collateral not accepted
Citizens Auto Loan
Financing for purchase of private or commercial vehicles.
- Eligibility: salaried or self-employed Nepali citizens
- Borrower age 18 to 65 at maturity
- Commercial operators need 2 years' experience
- For private and commercial vehicles
Citizens Pay Day Loan
A digital instant short-term loan offered via the Citizens Smart mobile app.
- Loan amount up to NPR 200,000
- Repay full amount within one month
- Collateral-free and paperless
- Apply via Citizens Smart mobile app
- Eligibility via Decision Analytics credit scoring
- For payroll/salary and savings account holders
Citizens Gold Loan
An over-the-counter loan against gold jewellery or bullion.
- Against gold/ornaments of 22 or 24 carats only
- Borrower age 21 to 65 at maturity
- Easy documentation, across-the-counter process
- For contingent/productive financial needs
Citizens Bina Dhito Karja
A collateral-free loan for personal or professional financial needs.
- Collateral-free (no security required)
- For personal or professional requirements
- Interest up to ~10.50% p.a. (rate varies)
Citizens Education Loan
Financing for meritorious students pursuing higher education in Nepal or abroad.
- Finances higher (professional/technical) education
- Covers studies in Nepal and abroad
- Covers up to ~80% of expenses (verify)
Citizens Fast Track Loan (CFTL)
A loan aimed at uplifting living standards of underprivileged families.
Subsidized Loan
Government-concessional loans for targeted groups such as women entrepreneurs and returnee migrants.
- Concessional / interest-subsidized loans
- For youth, women entrepreneurs, returnee migrants, Dalits, others
Citizens One Zone One Product
A loan scheme promoting local resources, skills and people.
- 14 product variants promoting local resources
- Supports local skills and community involvement
Citizens Agriculture & Enterprise Loan
Financing for agriculture and enterprise activities.
Consortium Financing
Large-scale financing arranged jointly with other banks.
Cards
3Visa Debit Card (NPR)
A rupee debit card usable on Visa and NEPS networks in Nepal and India.
- Works on Visa and NEPS ATM/POS networks
- Usable in Nepal and India
- Cash withdrawal, balance enquiry, mini statement, POS purchase
- PIN change supported
- Card validity 5 years
- Usable 24/7, 365 days
Visa Debit Card (USD)
A US-dollar debit card accepted worldwide on the Visa network.
- Accepted at Visa terminals worldwide
- Linked to a USD account at Citizens Bank
- Available to Nepali citizens and foreign nationals
Visa Credit Card (Domestic)
A secured domestic Visa credit card for payments in Nepal, India and Bhutan.
- Accepted in Nepal, India and Bhutan
- Usable at Visa merchants and ATMs
- Secured / convenient payment mode
Digital & e-services
2Citizens Smart (Mobile Banking)
The bank's mobile banking app offering payments, transfers and account management.
- Available on Android and iOS
- View balance and last 5 transactions
- Fund transfer via fonePay network
- QR payments and bill payments (utilities, NTC, etc.)
- Mobile top-up and cable TV recharge
- Instantly stop debit/credit cards
- Instant debit/credit transaction notifications
Internet Banking (e-Bank)
Web-based banking portal for account access and transactions.
- Online access to accounts
- Available at ctznbank.com.np
Remittance
1Citizens Remit
The bank's domestic and international remittance disbursement service.
- Web-based technology with instant updates
- Tie-ups with international remittance companies
- Partnerships with Nepalese remittance companies
- Thousands of cash payout locations nationwide
- Dedicated remittance department
Trade Finance
1Trade Finance Services
Trade finance facilities including letters of credit and guarantees for businesses.
Other
2Gold & Silver Trading
Buying and selling of gold and silver offered by the bank.
Branchless Banking
Agent-based banking reaching rural areas through branchless banking points.
- 97+ branchless banking locations
- Extends banking to remote/rural areas
Digital & e-services
Deposit and loan rates effective Asar 2083, aggregated from the bank's published disclosures; card figures are indicative. Confirm with the bank before applying.
